Best in class sizing solutions for bike, ski & sporting goods

We come across much more competent to our customers, can set the correct saddle height straight away for the test ride, and often hear: “I’ve never felt this comfortable on a bike before.” That makes the sale almost a given. Especially the Q2 with AI-based measurement saves a lot of time and also serves as a powerful marketing tool.

Recommending the right frame size is a central part of the customer journey. This is especially crucial in e-commerce, where customers can’t simply test ride a bike on site. A precise sizing tool helps build trust, reduce uncertainty, and ultimately make the purchasing decision easier.

Using Smartfit not only ensures that the customer has the confidence that the bike will be optimally adjusted in the end, but also our employees. With 30 locations, we notice that the experience of our employees naturally varies greatly. However, when we use a system like Smartfit, the results are the same everywhere – and equally good. Smartfit is a tool that allows me to ensure consistent quality in my consulting.

Smartfit in combination with SQLab works incredibly well for individual settings. We measure our customers and see exactly where the problems lie. Fortunately, more and more women are coming to us who feel that they are in good hands, also thanks to our female consulting power.

What really impresses me about Smartfit Q5 is its efficiency and precision. You can complete a highly detailed fitting in under an hour – something I haven’t experienced with any other system.

Smartfit offers us above all the advantage of setting ourselves apart from our competitors. Before we talk to the customer about their dream bike, we do a body scan. That immediately creates a 'wow effect' because they don't know it from any other store in the region.

With the precise Smartfit sizing tool, our customers get a reliable size recommendation quickly and easily. It creates more confidence, more trust, and real added value—innovative and clearly different from traditional purchase advice.

In the end, it always comes down to frame size – and that’s where many customers feel unsure. That’s when we bring Smartfit Q4 into play. We fully measure the customer and review the manufacturers’ geometry data together. This allows us to find the right size and the right model, giving customers a great deal of confidence.

In the past, measurement was a “nice to have” – if a customer asked for it, you’d do it. Today, it’s completely different. For us, Smartfit is a real measurement tool, not a marketing gimmick.
We save time, work in a more structured way, and customers notice that they’re being treated differently with us.

If customers aren't sure exactly what frame size they need, they come to our store, and we can guide them through the online sizing process and enter their data. Customers often order a bike online and pick it up in the store. The bike is then fitted to the customer's specific measurements. If we already have the customer's data from the online sizing widget (or the customer has already been measured), we can adjust the bike to the customer's specific needs.